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Help / Support
Frequently asked questions
Quick answers to some questions you may have. Couldn't find what you were looking for? Check out our helpdesk.
How does Meminto work in detail?
After purchasing your book theme, you (or the person receiving the gift) will get an activation code from Meminto, which you can enter here. Afterwards we will select 52 personal questions from our large question collection, which you can change, delete or replace indefinitely. You can also set your own questions!
Each book can hold 250 pictures in addition to the answers, which can then be printed in color on up to 300 pages (or even more, but please contact us on this) in your book.
To make sure you don't forget anything, Meminto can email you a question every week or remind you with push notifications from the app.
Together with family and friends, Meminto is the most fun. Invite them to join you and watch as your book magically fills with stories that even you didn't know existed!
After choosing a cover design, the book goes to print. About 12-20 days later you can hold it in your hands and proudly call yourself an author!
What happens after one year is over?
As you already know, each book starts with 52 selected questions. Every week – for one year – we will send the next question as an impulse by email, if you wish.
After this year you can continue to work on your book, but you will not receive any more e-mails.
For a fee of $16,90 this weekly motivation can be extended for another year.
Are entered texts edited before printing?
We do not make any changes to the content of your answers and stories, but print what you have written.
Before you send your book to print, however, you have the option of booking a proofreading service. We will correct typos and spelling mistakes. The costs for proofreading are based on the amount of text to be checked and will be displayed transparently.
How will my privacy be protected?
Your privacy is very important to us. No one can see your answers unless you share them yourself. If you still want us to help you, you must allow access beforehand.
Even if you fill out your book together with other participants, you can set for each answer whether it should be visible only for you or for everyone.
Additionally, our 2-factor authentication protects your account. Even if your password is hacked, no one can log in to your account that easily.
How much does a Meminto book cost?
Each Meminto Stories book is absolutely unique and therefore something very special and personal.
Depending on which story you want to record, you will always find the prices for our books directly in the respective topic. So first select what you want to write about and then scroll to the section where you can order.
You can choose between a different number of pages for the book, add additional copies and also a digital copy. This ultimately affects the total price, which can be slightly different for each book.
Will the person receiving the gift (or me) really make it?
Yes! You can do it! Why?
- Because it's fun and enjoyable to reflect back. You'll be amazed at what you remember!
- Because we can remind you every week to answer the next question. So you don't miss anything and stay in the loop.
- Because you only need 2-6 minutes to answer a question. You can do it almost anytime and anywhere, even from your smartphone.
- Because our books are designed according to fixed templates. You can make simple changes, but you won't get lost in perfectionism.
- Because the anticipation is great to hold your own book in your hands and show it to family and friends.
- Because thousands of others (to be exact: 10704!) have done it before you and written down 30745 stories. And why should they be able to do something that you can't?Just get started now!
Is it possible to test Meminto beforehand?
Yes it is! We want you to know exactly what to expect and be truly satisfied.
You have the opportunity to start a free mini-book here. Instead of 52 questions, we'll pick nine for you to start with. If you like how we remind you of situations you may have forgotten and you are comfortable with the Meminto software on your desktop PC or smartphone, you can also upgrade directly.