If you encounter any problems or defects, we would ask you to contact support first. We can certainly find a solution for you. If you still want to delete your account, you can find the instructions here.
To do this, follow these steps:
- In a browser, log in to your account at meminto.com/app.
- Click on “Account & Settings” in the menu.
- Now click on “Settings”.
- There you will find the button “Delete account”.
- If you click there, a new window will appear. There you can enter the reason for your deletion. We would be very happy about that, because it can help us to develop Meminto further.
- Enter your e-mail address.
- Important: Existing credit expires, already paid books will not be refunded.
- Click on “Delete account” to delete your account irrevocably.
Do you have a book with participants? Then you have to remove all participants before deleting.
If you haven't bought a book yet, your account will be deleted automatically after 3 weeks. Likewise, if you do not convert your trial version into a full version.
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