How do I activate support?

Here you will learn how to activate support. Thereby you allow us to look into your book and help you with your problem.

To do this, proceed as follows:

  • Open the menu in the upper left corner and click on “Profile & settings”.
  • Click on “Security” there.
  • Now you need to click the “Enable support access” button and click “Save Changes” at the bottom of the page.

Now we can help you with your problem. As soon as the problem is solved, you can deactivate the support here again.